Author Topic: Problem with upload powerpoint file(*.ppt)  (Read 17739 times)

Offline ag0927

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Problem with upload powerpoint file(*.ppt)
« on: December 21, 2007, 12:50:11 PM »
When I upload a *.ppt file,
after finish upload,
the brower become blank page.
who can tell me why?


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Re: Problem with upload powerpoint file(*.ppt)
« Reply #1 on: December 21, 2007, 12:59:04 PM »
Hi,

do you have the same problems with the demo?

What Webserver, DB, Browser, ... do you use?

Frank

Offline ag0927

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Re: Problem with upload powerpoint file(*.ppt)
« Reply #2 on: December 21, 2007, 01:52:44 PM »
Webserver : Linux + Apache
DB            : MySQL
Browser     : Firefox 2.0 & IE7

Thanks

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Re: Problem with upload powerpoint file(*.ppt)
« Reply #3 on: December 21, 2007, 01:57:11 PM »
Do you also have the problems on the knowledgeroot demo?

Frank

Offline ag0927

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Re: Problem with upload powerpoint file(*.ppt)
« Reply #4 on: December 21, 2007, 02:12:25 PM »
On the knowledgeroot demo I don't have the problems!!

Do you also have the problems on the knowledgeroot demo?

Frank

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Re: Problem with upload powerpoint file(*.ppt)
« Reply #5 on: December 21, 2007, 02:16:50 PM »
Hi,

i think ".ppt" is not the exactly name or? Do you use taiwan or any other language for the name of the file?

Did you take a look in the apache errorlog?

Frank

Offline ag0927

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Re: Problem with upload powerpoint file(*.ppt)
« Reply #6 on: December 21, 2007, 02:58:14 PM »
Yes,I use zh-tw language.

and apache errorlog is
============================
[Fri Dec 21 21:47:44 2007] [error] [client 122.126.73.129] PHP Notice:  Undefined index:  error in /var/www/html/knowledge/include/class-mysql.php on line 94, referer: http://www.xxxx.com.tw/knowledge/index.php?id=33
[Fri Dec 21 21:47:44 2007] [error] [client 122.126.73.129] PHP Fatal error:  Call to a member function log() on a non-object in /var/www/html/knowledge/include/class-mysql.php on line 94, referer: http://www.xxxx.com.tw/knowledge/index.php?id=33
============================

and I try the same file name, but file size is smaller(1138KB&959KB)
the knowledgeroot is work!!

Hi,

i think ".ppt" is not the exactly name or? Do you use taiwan or any other language for the name of the file?

Did you take a look in the apache errorlog?

Frank

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Re: Problem with upload powerpoint file(*.ppt)
« Reply #7 on: December 21, 2007, 03:04:45 PM »
Which version of knowledgeroot do you use?

Frank

Offline ag0927

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Re: Problem with upload powerpoint file(*.ppt)
« Reply #8 on: December 21, 2007, 03:06:01 PM »
0.9.8.5

Which version of knowledgeroot do you use?

Frank

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Re: Problem with upload powerpoint file(*.ppt)
« Reply #9 on: December 21, 2007, 03:25:16 PM »
OK. I will try to reproduce this problem at weekend.

What php version and mysql and apache version du you use exactly?

Frank

Offline ag0927

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Re: Problem with upload powerpoint file(*.ppt)
« Reply #10 on: December 21, 2007, 03:34:41 PM »
Thanks for your help!!

php : 5.1.6
mysql : mysql-server-5.0.27-1.fc6
           php-mysql-5.1.6-3.7.fc6
           mysql-5.0.27-1.fc6
httpd: 2.2.6

I guess  file size is the problem,but I can't solve

This weekend I will to take a vacation
Thank you very much!!!

OK. I will try to reproduce this problem at weekend.

What php version and mysql and apache version du you use exactly?

Frank

Offline ag0927

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Re: Problem with upload powerpoint file(*.ppt)
« Reply #11 on: December 24, 2007, 09:52:45 AM »
Hi,

Do you have a solution?

Thx.

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Re: Problem with upload powerpoint file(*.ppt)
« Reply #12 on: December 24, 2007, 10:48:04 AM »
Not releay. Only some hints at the moment you should test.

What value is in your php.ini for upload_max_filesize?
What value is in knowledgeroot in admin interface at configure - knowledgeroot.maxfilesize?

Try to change this values to your needs.
I hope this helps. The error in the log file is a real bug ;) Programming problem. I will add this to trac.

Frank

Offline ag0927

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Re: Problem with upload powerpoint file(*.ppt)
« Reply #13 on: December 24, 2007, 03:04:29 PM »
It still can not work!!

The value of upload_max_filesize in php.ini,I try 20M&20971520
The value of knowledgeroot.maxfilesize I try 20971520


What value is in your php.ini for upload_max_filesize?
What value is in knowledgeroot in admin interface at configure - knowledgeroot.maxfilesize?


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Re: Problem with upload powerpoint file(*.ppt)
« Reply #14 on: December 26, 2007, 07:46:46 PM »
Sorry but i did not understand. Does it work now or not?

Frank